How Credits Work in TaxGPT Cowork

TaxGPT Cowork uses Credits to complete tasks. Credit usage is primarily determined by the scope and complexity of the task. A simple task may require few or no Credits, while more complex work may require more.
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There is no fixed credit charge for every type of task.

Instead, credit usage depends on factors such as:

This means two seemingly similar tasks may use different amounts of Credits if their scope or complexity differs.
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How quickly Cowork completes a task does not determine how many Credits you are charged.

For example, if Cowork completes a complex task quickly, that does not necessarily mean the task will use fewer Credits. Speed reflects Cowork's efficiency, while credit usage reflects the work, scope, and complexity involved.
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Yes. Before starting a chargeable task, Cowork provides an estimated credit range based on the expected scope of the work. You'll be able to review this estimate before approving . Once you approve it, Cowork can begin working.

You may also see estimated credit ranges in the Cowork section of your web-based TaxGPT account, helping you understand approximately how many Credits different types of work may require.

Keep in mind that these are estimates. The final charge depends on the work actually completed.
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You are only charged when the task is completed.

If a task fails or you cancel it before completion, you won't be charged for that task.

No. There is one charge per task.

Fixes and revisions related to completed task are included at no additional credit cost. However, if scope is being changed it will cost you extra credits.

Some small tasks are free and don't consume Credits.

Examples may include:

At the end of each task, Cowork provides a receipt showing:

You'll receive a receipt even when the final charge is zero Credits.
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If you have questions about purchasing Credits, your balance, or credit usage, contact your Customer Success Manager or reach out to us at [email protected].