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Unable to Access Cowork- Login Failed - Basic Troubleshooting

If you receive the message “Login Failed. Please try again” while logging into TaxGPT CoWork, please follow the troubleshooting steps below:

  1. First, try logging in again

  2. If the issue still persists, log in to your main web-based TaxGPT account and download the latest version of TaxGPT Cowork

  3. Once downloaded, install the latest version and try logging in again

  4. If the issue continues, please contact our support team at [email protected] for further assistance

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